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of GenAI with Syntphony

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NTT DATA named by
Everest as a Major
Contender in
Conversational AI

Everest report

Why Every
Contact Center Needs
Conversational AI

Analyst Connection

What is
Conversational AI?

Syntphony Conversational AI is an enterprise platform for creating and managing virtual assistants, using artificial intelligence with Generative AI capable of understanding and delivering hyper-personalized responses to users.

Able to deploy across a wide variety of digital channels: WhatsApp, Instagram, call center, web, mobile, chatbots, teams and more. It significantly reduces the cost and time required to create virtual agents, so helping brands better serve their customers any time, via any channel and in any language.

Product Brief

Conversational AI for multiple industries

Banking

This technology assists financial companies in enhancing their services and automating processes with scalability.
Telecom

As telecommunications users become increasingly demanding, leverage our platform capabilities to exceed their expectations.
Insurance

In the insurance sector, this technology is becoming increasingly important due to its numerous points of contact with customers.
Healthcare

Our platform is an excellent artificial Intelligence solution, that provides healthcare organizations a true digital transformation and user experience.
Consumer Products

The technology focuses on employees, companies, and final customers to improve the user experience thorugh products.
Travel

With this platform, it is possible to provide a unique experience for travelers throughout their trip, on the channel of their choice.

Conversational AI Solutions

Conversational AI Benefits

Use Conversational AI to understand written and spoken dialog accurately and at scale, so improving the experience and reducing the cost of enterprise customer service and help desk operations.

Improve customer
experience

Reduce Cost

A truly scalable
solution

Increase sales

20M

Conversational AI process more than 20 millions interactions per month

91%

Up to 91% of retention

96%

Up to 96% of accuracy

Connect with your customers
through several channels

cognitive
contact center

instagram

google
home

facebook
messeger

microsoft
teams

web

appchat

IVR

Our partners

Get started with Conversational AI

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Harmony boost

Conversational AI is part of Syntphony, the orchestra where business solutions come together to surpass themselves as performers in perfect synchrony.

Syntphony offers an ecosystem in which Conversational AI's potential is multiplied to help organizations have greater power to deploy their business strategies.