A space where you’ll find what the most important analyst have to say about us,
comments from our peers and our latest reports.
Our Reports
Here you will find the latest reports created by the major analysts out there.
HFS recognizes L'Oréal collaboration with NTT DATA
Ashish Chaturvedi, HFS practice head, has created the report highlighting NTT DATA's alliance of its eva conversational AI platform with GenAI, eva, to reimagine CX for L'Oréal. An innovative approach to digital e-commerce.
NTT DATA is recognized by Everest Group as a Major Contender
This year’s PEAK Matrix® Assessment evaluates 26 global Conversational AI vendors. Everest Group have analyzed market impact, vision and capability to deliver services. NTT DATA ranks as one of the strongest vendors in market impact and one of the top 10 Conversational AI vendors.
Why Every Contact Center Needs Conversational AI
By answering the questions of what is conversational AI for Contact Centers, and what are its benefits and best practices, Hayley Sutherland seeks to show how important and convenient Conversational AI for Contact Centers is.
What are people talking about Conversational AI
Take a look at what our peers think about us! Reviews verified by Gartner
