eva Feature Pack
The power of our
Conversational AI platform
eva powered by Generative AI enables close to 100% user understanding and provides hyper-personalized, context-aware responses. GenAI Cell is an innovative module that integrates Generative AI services, enhancing eva's capabilities to a whole new level. It enables eva to identify intent, classify content, generate responses, and provide accurate and contextualized answers.
eva Dialog Manager is where you can easily build and manage bots. eva Dialog Manager is a visual interface where every element that makes a bot is visually represented, making building and managing a bot hassle-free. Here you can create a bot from scratch in minutes, build complex conversational flows with powerful tools and manage multiple virtual agents in a simple, clean and intuitive interface, to really focus on the content. Easier bots are better bots.
We are happy to announce that we will now have a dashboard with KPIs that will help you measure the performance of your Virtual Agent and continue to improve it. With a magical visualization, you will be able to analyze if you are achieving your business goals.
Voice cloud automates calls, reduces traffic to agents, keeps dialogs open and resolves queries instantly without menus, options or keyboards, and provides the ability to ask frequent questions without direct contact with an operator.
Tags Funnel enables you to track and analyze the customer journey based on tags used within the Dialog Manager. The tags can be used in cells (intents, entities, services, rules, code, input, etc.), flows, and Automated Learning (questions).
Web Chat Plugin
Whis this feature, you can integrate conversational AI into your website, app and mobile channels.
- Scale customer service.
- Boost sales with conversational commerce.
- Increase ROI with conversational marketing.
- Experience the power of digital personalities.
- Experience a customizable digital persona.
eva makes A/B testing uncomplicated
Test different variations of the conversation flow easily.
Measure your results and increase your conversion rate.
eva NLP now supports multiple languages: Japanese, Italian, German, Catalan, Galician, Romanian, French, Dutch, Thai
eva helps financial companies to improve their services through conversational AI, automate processes with scalability
Telecommunications users are increasingly demanding. Take advantage of eva's capabilities to meet their expectations.
Conversational AI is gaining importance in the insurance sector, which has many points of contact with its customers.
eva is an excellent artificial intelligence solution that provides healthcare organizations with a true digital transformation