Phygital

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Phygital

Changes in consumer habits have transformed, and users are increasingly demanding, needing fast, agile, and personalized responses. Physical spaces continue to be visited and companies need to take advantage of the capabilities of technology to provide their users with the best experience by applying a good digital journey.

Personalized interactions and attention can be achieved with the new dimension: phygital. eva combines physical and digital aspects to achieve a more complete and satisfying customer experience, focusing on three key factors: immediacy, interaction, and immersion.

A new dimension of customer experience
that blends the physical and digital worlds

Intuitive experiences in
a single space

Connect with your customers
in a natural way

Benefits

Improve
the experience

With eva, you support the user at all times during their shopping process or service management, helping to develop different processes such as: speeding up or avoiding queues, shopping processes, guidance to show products in stores, among other services instantly.

Integral
attention

eva creates interconnected strategies, facilitating the processes of purchases or services through virtual assistants, without losing the brand identity and achieving a close connection between the physical and digital space.

Overall return
on investment

With eva's capabilities, there is a considerable increase in ROI and the possibility of reducing costs for customer acquisition.

Revenue
increase

Our strategy is focused on creating new business models and building deeper relationships with our customers that allow them to increase their revenues.

Features

eva helps to naturally connect companies with their customers, through digital solutions and being a key agent in guiding and resolving doubts and concerns.

Customer journey

eva understands the customer journey, plans seamless interactivity, and defines business objectives and KPIs.
Connects
to services

eva connects to business services to deliver meaningful experiences and has the ability to develop application sensors.
Create
analytics

eva generates data analysis to connect with users' intentions and provides the results for companies to manage improvement plans for their customers.
Different
services

eva provides services such as: experience design, physical interactions, digital integration and marketing & analytics. In addition, a complete system.