Conversational
Commerce

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cCommerce

The digital transformation has disrupted eCommerce giving value to the way users connect with stores to purchase products or services. eva, with its great omnichannel capability, assists the user’s journey by improving customer service, answering questions and positively generating the sale.
Conversational Commerce allows completing a purchase through any spoken or written channel, quickly, naturally and in different channels such as WhatsApp, FB Messenger, ChatWeb, ChatApps and cognitive Call Centers, which are very useful to guide the customer in their purchase process.

eva evolves the way
we buy in conversational
commerce

Omnichannel customer
journeys

24x7 sales
& support

Benefits

Conversion
Rate

It is time to boost your conversion rate thanks to A great conversational experience.

Boost
Sales Fast

Thanks to eva, you can target your existing customers with direct messages; you can start a conversation in the right channel at the right moment. You can attract their attention with video demonstrations and photo carrousels.

Cost per
conversion reduction

With channels attended 24x7 with no queues, with right recommendation and easy access to any product, with the capability to answer customer’s questions in real-time your cost per conversion will decrease.

Product
recommendation

Natural language is ideal to discover and recommend the best product or service for your customer. Eva learns about customer’s preferences and can offer discounts and display top selling items and ramp up promotions.

Multiply
entry-points

Easy access to your channels increases your sales. Thanks to eva, you can be close to your clients. Use the hundreds of entry-points that eva offers and make it easy for customers to buy your products or services

Features

eva cCommerce is an end2end solution with all the components required for any company. It is possible to set it up in a short time.

  • Store
    open 24x7

    keep your store open and don´t lose any sales. With eva you can offer the best customer service every day and at any time

  • Frictionless
    Shopping

    eva has a fast checkout that allows to close a purchase in few interactions

  • Virtual Personal
    Shopper

    everyone is grateful to have a personal shopper nearby to whom they can ask questions and ask for advice. With eva you can have unlimited Virtual Personal Shoppers, at your service to gain the trust of your customers

  • No Queues

    no one likes to wait to be served. eva has the ability to scale everything necessary to serve all your clients at the same time

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