Learn about our
success case with L'Oréal

NTT DATA with its Conversational AI platform, eva, has created L'Oréal's virtual assistant to revolutionize the shopping process and take communication with its customers to another level.

Unlock the power
of GenAI with eva

NTT DATA named by
Everest as a Major
Conversational AI

Why Every
Contact Center Needs
Conversational AI

What is

eva is an enterprise conversational AI platform for creating and managing virtual assistants, using artificial intelligence with Generative AI capable of understanding and delivering hyper-personalized responses to users.

Able to deploy across a wide variety of digital channels: WhatsApp, Instagram, call center, web, mobile, chatbots, teams and more. It significantly reduces the cost and time required to create virtual agents, so helping brands better serve their customers any time, via any channel and in any language. 

Conversational AI for multiple industries

  • Banking

    eva helps financial companies to improve their services through conversational AI, automate processes with scalability

  • Telecom

    Telecommunications users are increasingly demanding. Take advantage of eva's capabilities to meet their expectations.

  • Insurance

    Conversational AI is gaining importance in the insurance sector, which has many points of contact with its customers.

  • Healthcare

    eva is an excellent artificial intelligence solution that provides healthcare organizations with a true digital transformation

  • Consumer Products

    eva focuses on employees, companies, and final customers to improve the experience.

  • Travel

    With eva, it is possible to provide a unique experience for travelers throughout their trip, on the channel of their choice

Conversational AI Solutions​

Benefits eva

eva uses conversational AI to understand written and spoken dialog accurately and at scale, so improving the experience and reducing the cost of enterprise customer service and help desk operations.

Improve customer

Reduce Cost

A truly scalable

Increase sales

eva process more than 20 millions interactions per month
Up to 91% of retention
Up to 96% of accuracy
Created with Lunacy

our partners

Get started with eva

Harmony boost

eva is part of Syntphony, the orchestra where business solutions come together to surpass themselves as performers in perfect synchrony.

Syntphony offers an ecosystem in which eva's potential is multiplied to help organizations have greater power to deploy their business strategies.

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